SHIPPING POLICY

To Our Valued Customer,

One low Flat Rate of $5.00 includes shipping and handling on your order shipped via UPS Ground within the U.S. AK & HI orders will be shipped Priority Mail. All other shipments will be charged the appropriate rate for the shipping service chosen.

It is imperative that you provide us with your appropriate and complete shipping address when placing an order. Any shipping error that is brought to the attention of UPS, results in an automatic $5 to $10 charge to our company. This may lead to a delay in your shipment and additional shipping costs may apply at a later date. Please double verify your shipping address before you place an order. 

If your order is being shipping internationally, please note that your online order will reflect UPS shipping rates. However, we automatically change your shipping method to USPS Priority International Mail when we receive the order. USPS Priority International Mail is less expensive than our standard UPS rates and takes approximately 7 to 10 days to deliver. We want to give you the best shipping price possible. Please email info@softflexcompany.com for further information.

Click here to Track your UPS Order.

For more information or inquiries about our shipping policy, please contact us via e-mail at: info@softflexcompany.com or call us Toll-Free at 1-866-925-FLEX (3539) - 9am-4pm PT, Mon-Fri - A live person will answer!