At Soft Flex Company, we stand behind the quality of our products. If you're not 100% satisfied with your purchase, send it back to us in its original condition and packaging.

Soft Flex Company Guarantee - Returns and Exchanges

We'll be happy to issue you a full refund or exchange when the item is returned to us within 45 days from the date of your purchase.

Items returned not in their original condition and packaging may be subject to a 20% restocking fee. If you are returning an item because of a mistake on our part, we will refund your return postage.

Please send your returns with a copy of the original invoice or sales receipt and an explanation of why you are returning the merchandise to:

Soft Flex Company
19642 8th Street East
Sonoma, CA 95476

For more information about our return policy, please contact us via e-mail at: info@softflexcompany.com or call us Toll-Free at 1-866-925-FLEX (3539) - 8am-4pm PT, Mon-Fri - A live person will answer!